ONLINE STORE DELIVERY FREQUENTLY ASKED QUESTIONS (FAQs)
Please Note: Some larger items may be delivered in original packaging which may display the product on the outside of the box.
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How do I order a Home Delivery Item online?
Please note only a selection of our products are available for online purchase and home delivery.
Any item on the Smyths Toys site marked "Buy Online" can be purchased online using a Laser, Visa or Mastercard card. Just select an item you wish to buy, view item in shopping cart and then proceed to checkout. Fill in your Shipping & Billing Infromation and proceed to Order Review & Payment.
When you "submit" your order, you will receive an Email Confirmation to acknowledge that the order has been received
Where do you deliver to?
We deliver to the 32 Counties of Ireland.
For delivery charges to Northern Ireland and mainland UK, please visit www.smythstoys.com
How much does delivery cost?
There is FREE HOME DELIVERY on all orders over €49 excluding large bulky items.
For a selected number of large bulky items there is a charge for home delivery. Depending on the size and weight of these items, home delivery is charged from €4.99 up to a maximum of €29.99.
For delivery charges to Northern Ireland and mainland UK, please visit www.smythstoys.com
How long will a delivery typically take to arrive?
Usually within 2 - 6 working days.
Do you deliver to my neighbour if I am unavailable at the pre-arranged pick-up time?
Yes we may deliver to neighbours or we will leave a calling card advising that we called and tried to deliver your order.
What if I have a query about my online order?
If for any reason you are not totally satisfied with your purchase or have any query regaridng your online order, please contact our Online Orders Customer Service Team on orders@toys.ie.