ONLINE STORE DELIVERY FREQUENTLY ASKED QUESTIONS (FAQs)
How do I Order a Home Delivery Item Online?
Please note only a selection of our products are available for online purchase and home delivery.
Any item on the Smyths Toys site marked "Home Delivery" can be purchased online using a credit card. Just select an item you wish to buy, view item in shopping cart and then proceed to checkout. Fill in your Shipping & Billing Infromation and proceed to Order Review & Payment. Please remember to include a day-time contact number.
When you "submit" your order, you will receive an Email Confirmation to acknowledge that the order has been received
Where do you deliver to?
We deliver to the 26 Counties in the Republic of Ireland.
For deliveries to Northern Ireland or Greater London, please visit www.smythstoys.com
How much does delivery cost?
| Delivery |
Price |
| Rest of Republic of Ireland |
€29.99 |
How long will a delivery typically take to arrive?
| Estimated Delivery Time |
Delivery Type |
| Usually within 10 Working Days |
Standard Delivery |
How do I know when the delivery will arrive?
You will receive a telephone call, text or an email before delivery to confirm the approximate time of delivery.
Do you deliver to my neighbour if I am unavailable at the pre-arranged pick-up time?
Typically we do not deliver to neighbours unless this has been specified by the customer before hand.
What if I need to return something?
If for any reason you are not totally satisfied with your purchase, please contact Customer Service on cs@smyths.com.
Who Do I contact if an item delivered is damaged or faulty?
Please contact Customer Service at cs@smyths.com.
Any other Questions?
Please contact Customer Service at cs@smyths.com